Terms of service
Terms of Service – Rolling Straight
By accessing or purchasing from Rolling Straight, you agree to the following terms and conditions.
General
This website is operated by Rolling Straight. Throughout the site, the terms “we”, “us”, and “our” refer to Rolling Straight.
By using our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.
We reserve the right to update or change these terms at any time.
Products & Pricing
All prices are listed in NZD (New Zealand Dollars) and include GST unless stated otherwise.
We do our best to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to:
- Correct any errors or inaccuracies
- Change pricing at any time without notice
- Cancel orders if incorrect pricing or information has been displayed
Orders
When placing an order, you agree that:
- All information provided is accurate and complete
- You are authorised to use the payment method
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit or cancel quantities per customer or order
If your order is cancelled, we will notify you and issue a refund if payment has been processed.
Shipping
We aim to process and ship orders as quickly as possible, but we are not responsible for delays caused by:
- Courier services
- Customs or import processes
- Events outside our control
Once an order has been shipped, risk passes to the customer.
Returns & Refunds
Please refer to our Return & Refund Policy for full details.
Intellectual Property
All content on this website, including logos, designs, images, and branding, is the property of Rolling Straight and must not be used, copied, or reproduced without permission.
Limitation of Liability
To the fullest extent permitted by law, Rolling Straight is not liable for any:
- Indirect or consequential loss
- Loss of profit, data, or business
- Damages arising from the use of our products or website
Consumer Guarantees (NZ)
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act (CGA).
If a product is faulty, you are entitled to a repair, replacement, or refund as required by law.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Contact
For any questions regarding these Terms, please contact:
Rolling Straight
Info@rollingstraight.co.nz
Instagram: @rolling_straight